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FAQ's

My Account

Why should I create an account on Trueagle?

It makes your shopping much easier, allowing you to:

 - Check the status of your current order

 - Store your shipping information to make checking out much faster

 - Leave comments about our products.

 - Add an item to create a wishlist.

 - You will be able to enjoy reward/loyalty points

  

Shipping  FAQs 

What shipping methods do you offer?

We offer you free shipping across UAE.

 

International Shipping

With co-operation with FedEx we are able to send your order to below countries:

Bahrain, India, Indonesia, Kuwait, Lebanon, Oman, Pakistan, Philippines, Poland, Qatar, Russian Federation, Saudi Arabia, Ukraine, United Kingdom and United States. Custom charges will be paid by the customer(DETAILS).

  

Payment FAQs

Which payment methods do you accept?

We accept a variety of payment methods:

Cash on Delivery, Bank transfer or credit card.

  

How to pay with credit/debit card?

 1. On your Shopping Cart page,click “Credit card payment - pay with PayFort” after checkout.

 2. Fill in the credit card information.

 3. Confirm to complete payment for youritem(s).

  

How to use a coupon?

When you've chosen your items and are ready to checkout,you’ll first go to the Shopping Cart page. Before submit your order, you will get the options to verify coupon code if you have.

 

Returns/Exchange

Is it possible to return/exchange garments?

At Trueagle, we are proud to offer a hassle free return/exchange policy. If you are not 100% satisfied with your purchase from Trueagle, please visit THIS PAGE to see more details.

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